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Help center

Everything you need to know to use Drive Crew.

Frequently asked questions

How do I create an account?+

Download the Drive Crew app on the App Store or Google Play. You can create an account with your email address, or sign in directly with your Google account or Apple ID.

Download the app →
How do I join a club?+

To join a club, you need to be invited by a club admin. Ask them to share the invite link — it lets you join directly from the app.

How do I take part in an event?+

To take part in an event (festival), you need a Season Pass or a Day Pass, or to be an admin of an organizing club. Passes are granted by the organizers.

How do I invite members to my club?+

If you're a club admin, open the club page in the app and tap "Invite members". An invite link will be generated — share it by message or social media.

How do I delete my account?+

You can delete your account from the app: go to your profile → Settings → Delete my account. This action is irreversible and removes all your data.

Is the app available on Android?+

Drive Crew is available on iOS (App Store) and Android (Google Play).

Is CarPlay supported?+

CarPlay support is planned and will be available in an upcoming update.

How do I report a problem?+

To report a bug or an issue, email us at support@getdrivecrew.com. Describe the problem and your iPhone model to help us fix it quickly.

Where is my data stored?+

All your data is hosted in France, on AWS servers in the Paris region (eu-west-3). It is never sold to third parties.